Purchase Options Cancellation Policy

CoveBox Mail Club Subscriptions

CoveBox is a one-time purchase or a recurring monthly mail subscription. By purchasing a subscription, you authorize recurring charges according to the subscription frequency and price displayed at checkout until the subscription is canceled.

Cancel Anytime

You may cancel your CoveBox subscription at any time.

To prevent your next recurring charge, your cancellation must be completed before your next scheduled billing or renewal date.

Once canceled, you will not be charged for future subscription periods.

Already Processed Orders

Canceling your subscription stops future renewals only.

If your subscription has already renewed and your monthly CoveBox mail has been processed, prepared, or mailed, canceling the subscription will not automatically cancel or refund that month's order.

Because CoveBox mailings are physical goods prepared for each monthly mailing cycle and sent through traditional postal mail, orders that have already been processed or mailed are generally non-refundable.

How to Cancel

Customers may cancel their subscription through the subscription management options available through their CoveBox account or by contacting us for assistance.

Please submit cancellation requests before your next scheduled renewal date to avoid another recurring charge.

No Cancellation Fees

There is no fee or penalty for canceling your CoveBox subscription.

Changes to Your Subscription

If you need to update your mailing address or other subscription information, please make those changes before the applicable monthly mailing is prepared.

Address changes submitted after a mailing has already been sent cannot be applied retroactively.

Need Help?

If you experience any problems canceling or managing your subscription, please contact CoveBox through the contact information provided on our website, and we will be happy to assist you.